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DELIVERY AND RETURNS

 
Shipping Costs

Colissimo whitout signature to Metropolitan France 5,90€

Colissimo pickup point and post office to Metropolitan France 6,90€

Colissimo with signature to Metropolitan France 7,90€

Europe without signature 9€

Europe with signature 15€ 

DOM-TOM 9€

DOM-TOM with signature 15€

Others international countries 35€

Colissimo guarantees delivery within 48 hours (2 working days) for Metropolitan France once your package has been dispatched. The preparation of parcels takes place from Monday to Friday and the delivery from Monday to Saturday.

For international and DOM TOM, indicative period of 15 days.

Mademoiselle Danse cannot be held responsible for any delay by La Poste So Colissimo.

Tracking parcel

You can follow the progress of your package in My Account > "My orders".

Whatever shipping method you choose, we will provide you with the information that will allow you to track the delivery of your package online.

Return & refund 

We do not do standard exchange.

Go to your account, section "my orders", choose the order concerned, then select the item(s) to return.

Upon receipt of your package, we will refund you on the payment method used when placing your order. The average processing time for a return is approximately 8 to 10 days, but may vary depending on the period.

If you want another color, size or another model, just place a new order on our website.

The item(s) must be returned in their original packaging(s) and in perfect condition.

Tights and masks cannot be returned or exchanged.

For any questions please contact our customer service on 09 54 61 48 85 or by email contact@mademoiselledanse.com.


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